We are seeking a skilled and customer-focused Desktop Support Technician to join our IT support team. This role is responsible for handling Tier 2 escalations from the help desk, supporting onboarding and offboarding processes, and providing white-glove technical support to end users. The technician will work closely with cross-functional teams including the Network Operations Center (NOC) and User Administration to ensure seamless IT service delivery. This is a primarily on-site role based in Madison, WI, with occasional travel to our West Bend home office. While many issues will be resolved in person, some support will be provided remotely. The role also includes hands-on hardware support and device imaging responsibilities.
The pay range for this position is $24.90 - $24.90/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a fully onsite position in West Bend, WI.
Application Deadline: This position is anticipated to close on Oct 2, 2025.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Learn more at TEKsystems.com.
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