Job Description
Description:
Job Title: Community Resource Advisor
Department: 2-1-1
Reports To: 2-1-1 Program Manager
Job Status: Non-exempt, hourly, 16 hours /part-time
STATEMENT OF THE JOB
Provides information and referral services and crisis intervention services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Interviews clients and conducts a thorough assessment of their needs
• Identifies appropriate resources
• Supports the client in implementing the referral, and when appropriate, makes the linkage with other agencies for the client
• Advocates for the inquirer, when necessary, to assist in contacting and utilizing resources.
• Conducts follow-up to ensure that the inquirer’s needs have been met
• Uses crisis management techniques in accordance with agency procedures
• Maintains complete and accurate documentation
• Responsible for staying current with all ongoing training requirements for both services
• Assists with community outreach activities as assigned by the management team
• Actively involved with agency programs and events
• Supports operations during times of disaster as defined by agency policy
• Maintains up to date knowledge of agency processes and policies & procedures
• Performs all other duties as assigned
Requirements:KNOWLEDGE / SKILLS / ABILITIES
• Well-developed interpersonal skills
• Excellent computer skills
• Demonstrated crisis intervention skills
• Versed in substance abuse issues and mental health issues
• Clear and effective communication and accurate assessment of inquirer’s needs
• Ability to function as a team member in an experiential learning setting
• Ability to effectively problem solve and resolve conflict
• Ability to work independently with minimal supervision
• Ability to maintain professional expectations and assist individuals with diverse backgrounds
• Knowledgeable of program procedures and contact centers informational system
• Must have reliable, secure internet service along with cellular phone.
Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non job-related disability, race, religion, sexual orientation, veterans’ status. EOE
...Job Description J&M Tank Lines is now hiring CDL-A Drivers in Central Alabama \nAverage $1,200-$1,600 per Week - Home Weekly... ...weekly \n\t Some weekend work required \n\t No pneumatic experience required \n\t No tanker or hazmat endorsements required \n...
...What you will do Inspectors are responsible for conducting routine inspections, testing, service, and preventative maintenance on Electrical... ...for Required ~2-5 years documented service experience in fire alarm or fire sprinkler ~ Experience in reading and...
...FPC of Wake Forest has been engaged to locate a Logistics Manager for a great client! The company has enjoyed a consistent growth trend, has a strong reputation for engineering and fabricating superior products, and a personalized customer service approach. High visibility...
...am-3pmAt Securitas, on-site Security Officers are the foundation... ...Appointments With Telemedicine.Paid Time Off, Weekly Pay, Paid... ...conduct patrols throughout shift.Must have great attention... ...days agoSecurity Officer; Part Time; PM & Night Shifts Cottage Grove, WI $21...
...dedicated to the care of critically ill pediatric cardiac patients in the western United States... .... We are a post-surgical and cardiac medical unit. Our Pediatric Heart Transplant... .... PACT provides artificial circulatory assist devices as alternatives to or bridges to...